Do you feel your business has more potential than it's currently showing? Do you feel productivity levels aren't as high as they could or should be? If so, here are 10 ways you can give your firm a boost this year.
1. The internet can be a wonderful tool for businesses, but it also has the potential to be an unwelcome distraction for your employees. If you feel some are abusing the freedom you give them on the web, by using it for personal use too much, you may want to consider warning them. If the problem persists, restrictions may need to be introduced.
2. One reason why your employees may not be performing at their best is if they are demotivated before they've arrived. If your location is hard to get to, by public transport or car, then you may find an upturn in productivity by moving to a more favourable location.
3. It's a good idea to regularly review the procedures you have in place, so that you don't miss out on new and more efficient ways of doing a task.
4. Are your suppliers doing their bit to help your company's productivity? Review them annually to make sure they meet the expectations you have of them.
5. Have you discovered the power of social media yet? As a way of communicating with and understanding your customers, sites like Facebook and Twitter could become invaluable to your business and lead to improved efficiency.
6. Meetings can be a simple and easy way of boosting productivity, as they can bring about improved organisation and focus for your team and the departments they work in.
7. If your team aren't performing to their best, you may want to consider introducing new blood into the company with some well-considered hires. A re-shuffle of departments could also help get more from the people you employ.
8. Just like the people you employ, the website you have can also underperform if not managed correctly. Navigation and functionality are two vital components of a successful site.
9. Are your team incentivised enough? You may not be able to afford to increase salaries, but smaller benefits such as extra annual leave or monthly nights out could make them feel more appreciated.
10. Lastly, if you are spending too long on the phone dealing with unimportant calls, something needs to be done. You may want to consider using an outsourced call centre to handle your telephone answering needs, allowing you to focus on more important tasks.
Can an outsourced call centre benefit you? Would being able to outsource your telephone answering needs make life easier?